CIOs can expect to hear more talk about the Internet of Things (IoT) in 2016. The trend is just the top of the “Hype Cycle” Gartner on emerging technologies and IT decision-makers will have to help the company to make sense of the connected terminals.
ZDNet spoke with experts on the occasion of the London event organized by the Subscribed Zuora SaaS provider. From study to experiment, here are five tips for business leaders seeking information on IoT.
1. Find a business application for your fledgling project
Colin Lees, CIO of BT Business , says IT will affect some sectors more than others. To enable enterprises to take best advantage of this trend, IT leaders must help their leaders to go beyond the hype and understand the potential use cases.
“There never had so many discussions on a topic that generates so little income, “says Lee. “We have a research department at BT and they review developments for the next five years. By 2020, there will be more functionality in key areas of the IoT as the connected cities. But five years c is a long time in technology. ”
mechanics maintenance division of vehicles BT BT Fleet, use tablets to analyze real-time performance information from the telemetry terminals vehicles. This is a real application, although Lee recognizes that the absence of other concrete examples concerned leaders seeking IoT projects for funding.
“If you are a business executive putting priority over revenues and margins, you will not be too interested in something that will not affect the company for at least five years “considers the CIO BT Business. “The IoT suffers from being too intangible. Nothing happens in the world without use cases. But once you have one, you can move forward.”
2- Recognize that access to data will be distributed
Ben Salma , head of the IoT pratice at Accenture opinion, the existing developments in communication machine- to-machine should be seen as precursors to many developments today bubbling in the IoT. Like Lee, he thinks some companies are beginning to see the potential business benefits.
“Our customers want to optimize their assets and do things like predictive maintenance. A transition is underway products to services and new businesses emerge and can compete in terms of experience, as an organization that uses sensors to monitor tire wear condition ”
Again, Salma warns.: ROI of IoT is probably in the long term, but the change of power could be considerable. “We’re at the very beginning and most of the developments around the IoT are fairly straightforward. The real growth potential is yet to come as businesses are transformed through the IoT.”
“The data will be increasingly distributed. A firm like Google could now hold the knowledge, but in the future a specialist in the manufacture or a car manufacturer may control the truly valuable data. And access data becoming wider, security also becomes more crucial. ”
3. Invest in IoT the heart of your business strategy
Andrew Yeoman , CEO and co-founder of Concirrus, joined CIOs and IT experts on the need to ignore threats increased security. His company, founded only three years ago but which already has leading clients, has created a software platform for the IoT.
Such investments are likely to become more common. According to IDC, total spending devoted to emerging market IoT reached 655 billion dollars in 2014. In 2020, according to the firm, it should be 1.7 trillion.
“The challenge for the IoT is around the word internet. Sometimes you want to give or sell your data. In other cases, you want to keep this knowledge. We need to move towards a situation where individuals own the data and decide how they used “said Andrew Yeoman
.” How we do that, thanks to technology, is up for debate, but in the end, there will be two types of organization:. those that have integrated the ‘IoT in their current business strategy, and those who have ceased to exist. ”
4. Develop services that provide clear benefits to consumers
Chris Hewertson , chief technology officer of the hotel group glh, two experiments IoT services. He stated that some elements of the hotel infrastructure are already connected. As an example, he cites the NFC compatible and connected to the network locks.
“We will be alerted if a door is left ajar or if someone tries to open a series of doors. By having connected locks, we can be more proactive and know when a room is empty and send a maintenance person. It is a simple technology, but its implementation is in fact very useful, “said Chris Hewertson.
According to him, the other benefits are at the level of data analysis. He and his team can use the information to analyze the flow of customers. Hewertson examines the potential links with other firms experts.
One focus could be to combine the various data sources and identifying ways to improve the customer process and check-in check-out. “This is what customers really want,” he said.
5. Experiment and give people the opportunity to explore
Paul Wilson is the general manager of Bristol Is Open, an initiative to support the developments in the areas of connected cities and the IoT. The objective is to use the city as a laboratory for urban change by leveraging the collective power of data sets of the municipality, such as transportation, education, waste management, energy and crime .
“The existing model of connectivity would not support the development of a connected city” Wilson believes. “We updated the fiber network heart of the city and we experience even the use of 5G networks. We inject additional funds to expand the capacity of our network beyond the metropolitan area. What we create, this is a test bed for projects associated with the movement of the city connected. The use you make of the network depends on you. ”
Examples include autonomous cars and partnerships with technology multinationals and local SMEs. “This is not the preserve of the IT people. This is intended to be something that brings benefits to the daily lives of all,” said the leader of Bristol Is Open.